Frequently Asked Questions
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Ordering and Delivery: Available worldwide, our suppliers are primarily US based as this is where the majority of website traffic comes from, this helps to reduce fees for US customers and lower the chance of sanctions being applied to foreign purchases.
Returns and Refunds: Every order from Photography by Q3 is custom made, printed solely for an individual order and ensured to be of the highest quality, we do not offer returns or refunds unless in extremely rare and unlikely circumstances of printing errors.
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We deliver to the following countries:
Australia, Austria, Belgium, Canada, Costa Rica, Croatia , Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Malta, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States
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We offer two different shipping options depending on your delivery location.
Tracked Delivery:
Belgium, Canada, France, Germany, Netherlands, Spain, United Kingdom and United States
Standard Delivery:
Australia, Austria, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Malta, Monaco, New Zealand, Norway, Poland, Portugal, Puerto Rico, Slovakia, Slovenia, Sweden, Switzerland.
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You can reach us anytime via our contact page or email us at contact@q3photography.com
We aim to respond quickly β usually within 1-3 business days.
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Yes.
Commissions can be arranged directly and would require a deposit up front before work commences. Customers requiring commissions would also be liable to pay for relevant expenses (travel to location etc).
As commissions are always different and every individual customer has their own requirements, itβs best to contact directly using the contact us page or via email to contact@q3photography.com to discuss in detail.